Genuine Hospitality Services

GENUINE Hospitality’s approach delivers superior results and provides a distinct competitive advantage, further penetrating and capturing market share.

 

Revenue Generation & Management

GENUINE Hospitality provides strong focus on top-line revenues, setting the ground work for hotel profitability. We develop a specific, customized hotel strategy for each property, aimed at growing market share and maximizing the bottom line. Premium market share is driven by:

  • A market-leading local management team

  • Brand revenue management support

  • Leveraging and combining GENUINE Hospitality’s custom tools, brand tools and third-party tools.

Operations & Asset Management

GENUINE Hospitality works closely with the hotel general managers and executive teams to deliver a market and brand-leading balanced scorecard consisting of: associate satisfaction, guest satisfaction, labor and expense management, and top-line revenues.

 

Human Resources

The hotel’s greatest assets are it’s staff members. We know that to drive best-in-class results we must attract and retain top talent. We believe in the proven success model of instilling our company culture at each hotel. GENUINE Hospitality prioritizes market-leading compensation, recruiting, hiring, training, retention, productivity, professional development and career advancement opportunities.

Finances & Accounting

Using a professional, web-based accounting system, GENUINE Hospitality provides our partners with a timely, consistent and actionable delivery of hotel performance and financial results.